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Privacy Policy
KIWINZ Gifts Limited
At KIWINZ Gifts Limited, we are committed to safeguarding your personal information and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with best practices and the New Zealand Privacy Act 2020.
Our Commitment to Your Privacy
We take every precaution to ensure your information is protected. We apply industry-standard technical measures to prevent loss, misuse, alteration, or unauthorized access to your data.
Secure Transactions
Our website uses Secure Socket Layer (SSL) encryption for secure data transmission. When you access secure areas such as your account or the checkout page, your browser will display a padlock and “https://” in the address bar, confirming a secure connection. This ensures that any data you submit is encrypted and protected from third-party access.
Use of Personal Information
We only collect the minimum amount of information required to process and fulfill your orders, including:
– Full name
– Contact details (email and phone number)
– Billing and shipping addresses
– Payment details (processed securely via Stripe)
This information is used solely for:
– Order processing and delivery
– Customer service communication
– Internal record-keeping and account management
We will never sell or share your personal information with third parties unless required by law or to complete your order (e.g., shipping providers).
Managing Your Information
You may access and update your personal details anytime by logging into your “My Account” section. If you need assistance, please contact us via our Contact Us page or reach out to our customer care team.
Statistical Data and Tracking
We may collect non-identifiable statistical data such as pages visited, session duration, and customer preferences to help us improve our website and shopping experience. In the future, we may also use cookies or tools like Google Analytics or Meta Pixel for this purpose.
Any future customer surveys will be optional and will not request personally identifiable information unless clearly stated.
IP Addresses
We may use customer IP addresses to help diagnose server issues, analyse site usage, and manage website performance. This information is used internally only and is not linked to personally identifiable data.
Cookies
Cookies are small text files stored in your browser to help our website remember your preferences, such as login sessions and shopping cart contents.
We may use the following cookies:
– PHPSESSID – Maintains your session on the site
You can disable or manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.
Payment Security
All payment transactions are processed securely via Stripe, a trusted global payment platform. KIWINZ Gifts does not store any credit card details on our servers. For more information, you may refer to Stripe’s own privacy policy.
Marketing Communications
We are in the process of developing our email newsletter system. When launched, customers will have the option to subscribe and can opt out at any time through their account or email preferences.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our services, technology, or legal obligations. Updates will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:
Email: info@kiwinzgifts.co.nz
Phone: +64 03 925 7800
Address: 90 Worcester Street, Christchurch Central
Christchurch 8011, New Zealand